The staff on front desk were fantastic and I am extremely sorry but I forget their names, firstly I needed to change my room to a twin and it wouldn't allow me to on booking.com and the front desk guy did it for me over the phone. Then upon checkout at 5am (to catch an early flight) I realised I left my sunglasses in the room. I called and they found them and within 24hrs they had posted them back to me. My father and I had dinner in the restaurant which was delicious and extremely good value for money, we had 2 steak dinners with sides and wine and throughly enjoyed it.
Jonathan
maj 2024
The breakfast was nice, only the scrambled eggs were too much of pieces and not thick enough. The location was great, coupled with having the shopping mall at a stone throw, also perfect for local transportation back to Belfast City Centre.
Ogunyemi
juni 2024
Made very welcome by the friendly staff on Reception and in the Restaurant. The server very helpfully suggested gluten free meal options and made the right choice! The room was cosy and welcoming as was the breakfast room where a good selection of hot food was served to your table with a buffet of cereals, fruit and toast laid out. The Hotel itself is located within a short walk of the main shopping areas. Will look forward to returning in the the future!
Christine
oktober 2024
Hotel is cozy and well maintained. My room was very spacious for just myself, having a king size and a smaller bed as well. Had a good night sleep with no distractions, so if you are skeptical about it being near the road, do not worry. Breakfast was nice, though I wish there would be some more options on the menu. Great dinner on my second day of stay, and the staff is very friendly and chatty.
Iaroslav
november 2024
Breakfast each morning was good. The one donner we had there was fine. The room couldn't fault (see below) the staff were friendly and supportive.
Charles
september 2024
The room was very clean, and contained all the facilities you come to expect. However, Booking.com stated there was a view, which was the car park, and bins, which could only be viewed once the window was open due to the window being fully frosted.
Nigelsmith863
februari 2024
Staff were so friendly and couldn't have been more welcoming and helpful. Got a room upgrade which was a lovely surprise. Food in the restaurant was excellent. Basic breakfast buffet but this was supplemented with delicious freshly cooked breakfast of choice. Had an early check-out (6am) but was kindly offered coffee/bacon rolls although breakfast didn't open until 7am - this was above & beyond expectation. Room was very comfortable and quiet - with all amenities I needed. Lots of car parking.
Karen
januari 2023
Manager on the front desk was super - nothing too much trouble. Breakfast and evening meal were very good. Obviously popular with the locals which is a good sign. Staff were excellent - very friendly and attentive.
Bob
juni 2024
convenient location for town centre & bus travel
Laureen
juni 2023
Very easy check in, staff very friendly and helpful. Accessible room due to being disabled, which was very comfortable and clean with an excellent accessible bathroom. Room was on the top floor but there was a lift so that wasn't a problem. Breakfast was very good
Janet
augusti 2022